Boost your digital skills

3. Open Working

Share how you work, including resources you create, with colleagues and other organisations.

What is it good for?

  • Getting buy-in from stakeholders internally
  • Putting together stronger funding bids
  • Getting input from your peers in the sector
  • Helping you reflect on your work

When to use it

At every stage of your project - it's never too early or too late to start working in the open!

How to use it

Working in the open is as simple as sharing your work with others - inside or outside your organisation.

‘Work’ might be an asset - such as a set of insights for user research or your prototypes - or it could be your learning and insight into the process of working in this way.

It could include you writing about your work and process in tweets, weeknotes or blogs. Or you could contribute to a Service Recipe - a detailed step-by-step guide of how something was accomplished.

Working in the open is reciprocal - just as you benefit from others’ work, so others benefit from you sharing your stories and assets.

You’re ready to share when you’ve learned something and you’re able to tell someone else about it. And don’t worry, it doesn’t have to be polished or perfect to be shared.


Get the tool

Check out Catalyst's Open Working Toolkit:

Further reading

  1. Watch DigiShift's 'Agile Communication with Giles Turnbull' presentation
  1. Check out resources and other examples of open working
  1. Read other people's blogs on Medium
  1. An example of weeknotes
  1. Share by contributing to Service Recipes & browse existing recipes