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4. Create a roadmap for development

Tools to help you plan your journey to developing your service or product.

What is it good for?

  • Mapping what activities you want to achieve, by when
  • Setting milestones for your project with activities and success measures
  • Capabilities you’ll need for each of the elements

When to use it

After you’ve created a Service Blueprint and user stories.

Get the tool

Make a copy of the template and create your own project roadmap:

How to use it

A roadmap is a living document that should be regularly reviewed and updated as your project progresses. Share it with your team and stakeholders to ensure everyone understands the direction and timeline of development.

To create your own roadmap:

  • Review your overall project plans.
  • Break these plans into smaller milestones and activities that will help you reach the milestones — laid out on a timeline of Now, Next, Later and Future.
  • Add your success and failure metrics so that you can make data-led decisions on whether something has been a success or not